A hands-on workshop on AI for event management—how modern AI agents, voice bots, and connected workflows can reduce chaos, cut costs, and streamline planning through event day.

What we covered

• Top pain points: budget overruns, tight timelines, vendor coordination, comms gaps, on-site glitches, fragmented tools.
• The AI approach: shared knowledge base → train multiple task-specific agents (chat, voice, outreach, review, social) → connect to your CRM/PM stack.
• Live POCs:
  • Chatbot trained on event docs, FAQs, emails; lead capture + analytics.
  • Voice agent for inbound Q&A and batch outbound (reminders, RSVPs, vendor follow-ups) with call logs.
  • Content review assistant for speaker scripts/compliance.
  • Social content generator (LinkedIn/X/Instagram) with reusable templates.
• Where AI helps most today vs what still needs humans (last-minute changes, critical on-site calls).
• Getting started: pick 1–2 high-volume workflows, integrate via API/Zapier, keep a human in the loop.

Key takeaways

• Train once, reuse everywhere: one knowledge base can power chat, voice, and outreach.
• Automate the repetitive: FAQs, reminders, vendor nudges, content drafts.
• Keep humans for exceptions and event-day decisions.
• Start small, measure, then scale agents across teams and events.

Who should watch

Event agency owners, planners, ops leads, marketing teams, and product/IT owners exploring AI in event management.

Speakers & hosts

Workshop team — Cross-functional R&D squad (research, engineering, design) who built the showcased POCs.

Swarnendu De — Co-founder & Co-CEO, Innofied Solutions & AllRide Apps; author on AI orchestration & automation.